Returns & Exchanges
Spider Holster is committed to providing high-quality gear for photographers, and if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please ensure all items are in their original packaging and include all hardware components to qualify for a return.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Gear
Carefully pack the holster, plates, or pins in their original retail packaging, ensuring all mounting screws and hex wrenches are included.
Ship the Package
Affix the provided shipping label or your own trackable label to the box and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects the hardware for damage, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing