Frequently Asked Questions
Everything you need to know about the ultimate camera carrying system.
What cameras are compatible with the Spider Holster system?
Our systems are designed to be universal. Whether you use a compact mirrorless camera, a standard DSLR, or a professional body with a vertical grip, our Spider plates and pins attach securely to any standard 1/4"-20 tripod mount.
How long does shipping take for domestic and international orders?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by destination but generally range from 7-14 business days depending on customs processing.
Does the Spider Holster come with a warranty?
Yes, all Spider Holster products are backed by a limited lifetime warranty against manufacturing defects. We build our gear out of stainless steel and hardened aluminum to ensure it lasts a lifetime of professional use.
What is your return policy if the product isn't right for me?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund, minus shipping costs.
Is it safe to carry heavy professional lenses on the hip?
Absolutely. Our patented locking mechanism is designed to distribute weight across your hips rather than your neck and shoulders, making it the safest and most ergonomic way to carry heavy professional glass.
Can I use the Spider Holster with my existing tripod?
Yes, our SpiderPro and SpiderLight plates feature built-in tripod profiles (Arca-Swiss compatible) and additional 1/4"-20 threaded holes, allowing you to move from holster to tripod without removing the plate.